Bar Excellence Training
A multi award winning Bar Excellence Trainer, his Murdo MacLeod empowers bartenders with an incredible skillset for success in initiating a hospitality career, customer engagement and how to be effective sales people rather than servers. Elements include: Bar Excellence, How To Upsell Fluently in Conversation, Cocktail Confidence and Exquisite Garnishing.
The training can be held in your location for your bar team with a hig level of tailoring to your hospitality operation
Alternatively individuals can join a training session at Xcelerate our state of the art training centre in Egdebaston
Overview
Discover a complete set of skills that empower you to be a exceptional bartender and develop a mindset that always delighting customers with service excellence Learn great knowledge of all the spirit categories, from production process to tasting notes and enable yourself to be able to upsell premium brands fluently in everyday conversation. Gain the confidence to shake cocktails elegantly in front of customers and be able to present then beautifully.Find out how to create exquisite drinks garnishes that add WOW factor that guests instantly want to photograph. This course elevates your drinks service skills in every way, empowering you to be an exceptional bartender and excel in a hospitality role'
Course run-down
9.30am - 10.00am - Welcome! Start the day with a coffee or tea.
Morning Session: We will start the day by getting to know each other and telling the group about our hospitality experience so far. We will find out any specific skills you would like to learn and ensure that we build these into the day. Then we will start the theory elements of the course around mindset, consistency and knowledge. Then we master up-selling techniques with lots of role play for success
1.30pm – 2.15pm - Lunch
Afternoon Session: This is 100% practical throughout, you will be on your feet, behind the bar, shaking cocktails with our guidance, role playing customer interactions and endlessly cutting exquisite garnishes till you are a pro.
4.30pm - Head home with digital access to methods to elevate your bartender journey
Cocktail skills you will learn
Gain the fundamental skills to make built drinks, stirred drinks and shaken drinks. Learn how to present them confidently in front of guests via extensive role play and discover how to garnish them exquisitely
Skills covered
What you need to know
Get a comprehensive overview of the course, including the syllabus, learning outcomes, and instructor details.
There are no requirements needed for this course other than attendees to attend in person and be open to learning.
If we are delivering the training at your location, we can tailor the duration to for with the key training objectives that you would like to be met. It may be that the course is just 2 hours long for a specific training need or 9.30am till 4.30pm to be able to cover more content. If attendees are joining our courses at Xcelerate, the course times are 9.30am till 4.30pm
Every attendee that completes the course receives a digital certificate that is personalised to the attendee and is signed by the course leader, Murdo MacLeod
Read reviews from previous students and hear about their experiences with the course.
